TERMS AND CONDITIONS

Refund Policy

At Beast 2 Beauty, we strive to provide our customers with the best possible shopping experience. We understand that sometimes, a return or refund may be necessary. This page will guide you through our refund policy, ensuring that you have a clear understanding of the process.

30-Day Return Policy

Our refund policy allows you to request a return within 30 days of receiving your item. This gives you ample time to evaluate your purchase and decide if it meets your expectations.

Eligibility for Return

In order to be eligible for a return, your item must meet the following criteria:

  • The item must be in the same condition as when you received it.
  • The item must only be gently used.
  • The item must be in its original packaging.
  • You must provide the receipt or proof of purchase.

If your item meets these requirements, you can proceed with the return process.

How to Initiate a Return

To start a return, please contact us at gingersnap1973.mg@gmail.com. Our customer service team will guide you through the necessary steps and provide you with a return shipping label.

Please note that returns should be sent to the address provided by our customer service team. Items sent back without prior authorization will not be accepted.

Damages and Issues

If you receive a defective, damaged, or incorrect item, please inspect it upon receipt and contact us immediately. We will evaluate the issue and make it right.

Exceptions and Non-Returnable Items

While we strive to accommodate all returns, there are certain items that cannot be returned:

  • Custom products, including special orders or personalized items
  • Personal care goods, such as lip balms.
  • Hazardous materials, flammable liquids, or gases

If you have any questions or concerns about the eligibility of your specific item, please reach out to us for clarification.

Exchanges

If you wish to exchange an item, the fastest way to ensure you get what you want is to return the original item and make a separate purchase for the new item.

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, the refund will be automatically processed to your original payment method within 10 business days.

Please keep in mind that it may take additional time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since your return was approved and you have not received your refund, please contact us at gingersnap1973.mg@gmail.com for further assistance.

We hope this page has provided you with a comprehensive understanding of our refund policy. If you have any further questions or concerns, please do not hesitate to reach out to our customer service team.

Do Not sell or share my personal information

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing," or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

Contact

Feel free to contact us with any questions or concerns @ info@beast2beauty.shop.